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Benjamin Franklin Plumbing of Pompton Lakes is a plumber in Butler, NJ. Open: Mon–Sun Open 24 hours. Phone: (973) 241-8518. Average rating is 4.8 stars from 887 reviews. Website: https://www.benjaminfranklinplumbing.com/pompton-lakes/?utm_source=GMB&utm_medium=organic&utm_campaign=pomptonlakes.
Benjamin Franklin Plumbing of Pompton Lakes
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A plumber fixing a toilet with tools in a bathroom. — Benjamin Franklin Plumbing of Pompton Lakes
4.8 887 reviews Today Open 24 hours

Northern NJ's Punctual Plumber, 24/7, No Excuses

Forbes' Top Ranked Plumbing Company of 2024 serving Pompton Lakes and all of Northern New Jersey around the clock.

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About Us

A plumbing service van parked outside a residential home. — Benjamin Franklin Plumbing of Pompton Lakes
A plumbing service van parked outside a residential home.

When a pipe burst on a holiday weekend, one Pompton Lakes homeowner called Benjamin Franklin Plumbing and had a technician at the door first thing the next workday. That kind of responsiveness is not an accident. It is baked into the company's core promise: If There's Any Delay, It's You We Pay. For a locally owned operation serving Northern New Jersey, that punctuality guarantee is more than a slogan, it is a daily commitment backed by 887 reviews and a 4.8-star rating.

Named Forbes' Top Ranked Plumbing Company of 2024, the team at 309A Hamburg Turnpike in Butler fields calls from Pompton Lakes to Clifton to Bloomingdale and dozens of communities in between. Every technician arrives ready to diagnose and fix, not just assess and schedule a return trip. Customers consistently note that the crew calls ahead when an earlier slot opens up and shows up ready to work, which is exactly how a plumber should operate.

What We Offer

From a dripping faucet at 2 a.m. to a full sewer line replacement, the scope here is broad and the execution is thorough. The team handles drain cleaning and hydrojetting, leak detection and repair, faucet and sink work, toilet and bathtub services, shower installation and repair, garbage disposal jobs, and complete piping and repiping projects. Gas line services and outdoor plumbing round out the residential side.

When temperatures drop and pipes freeze, the emergency line stays open because the company operates 24/7, every day of the year. Sump pump services, water pump work, and water line services keep homes dry and flowing season to season. Every job is backed by a 100% satisfaction guarantee, so if something is not right, the team comes back and makes it right.

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What Our Customers Say

Don't just take our word for it - hear from our satisfied customers

⭐ Click to Rate & Review This Business ✍️
⭐⭐⭐⭐⭐
a month ago
"Alan (Al) and team were wonderful to work with. We naturally found a slow leak on a holiday weekend. We got a call back first workday and they showed that morning! Unfortunately the source of the leak was behind a wall and they needed access but Al connected us with a restoration company who has also been great to work with. Professional, fast service and quality service is hard to find but Alan and team are all three! Will recommend them to everyone!"
— Jennifer Ohagan
⭐⭐⭐⭐⭐
4 months ago
"Great service, expert knowledge. Tyler promptly fixed pipe leaks in baseboard heating due to freezing (later assessed to be thermostat issue). Got boiler going, but assessed it was more economical to replace with new boiler than to replace myriad of parts with problems. Wade & Dylan replaced the boiler two days later in 1 day. You are paying for expert knowledge and skilled craftsmanship, and a five year guarantee. I believe that it is worth it."
— Biglio
⭐⭐⭐⭐⭐
a month ago
"Can’t say enough positive things about Benjamin Franklin Plumbing. All the guys are very professional, they call if an earlier time slot becomes available and if there is ever an issue they show up. Just recently Alex installed a new filtration system to go along with the Navien system they installed a few years ago."
— David Ruiz
⭐⭐⭐⭐⭐
6 months ago
"They were amazing, Alex and Shane were very professional and helpful in educating on my plumbing system and my plumbing needs. I am excited to have them come for more work and recommend them to everyone!"
— Alex Delannoy
⭐⭐⭐⭐
2 months ago
"Very Expensive - only reason not 5 stars. Pros: Quality work, nice guys, very accommodating. Professional team. Cons: Price - This project was for a full bathroom in my basement. They had to cut into the concrete to run the drains. This was the only plumber that responded and would do the work. This cost me more than if I would have hired a GC. My total basement finish project is just at 45k for everything, the plumbing portion was almost half (just over 21k). Be prepared for the cost for quality work."
— Cedric H

Frequently Asked Questions

What areas does Benjamin Franklin Plumbing of Pompton Lakes serve?

The company serves Pompton Lakes and a wide swath of Northern New Jersey, including Butler, Bloomingdale, Clifton, Boonton, Cedar Grove, Caldwell, Allendale, Alpine, Bayonne, Bloomfield, Carlstadt, Chatham, Closter, Cranford, Cresskill, and many more communities. Call to confirm service in your specific town.

Is emergency plumbing service really available 24/7?

Yes. The team is available 24 hours a day, every day of the week, including weekends and holidays. Burst pipes, severe leaks, and frozen pipe situations do not wait for business hours, and neither does this team.

What is the 'If There's Any Delay, It's You We Pay' guarantee?

It is a punctuality promise that holds the company financially accountable if a technician is late to a scheduled appointment. It reflects a genuine commitment to respecting your time, not just a marketing phrase.

Do you handle frozen pipe repairs in winter?

Frozen pipe repair is one of the team's core services. Technicians can locate the freeze, safely thaw the pipe, and inspect for any cracking or damage caused by the expansion. If a pipe has already burst, emergency repair is available immediately.

What does the 100% satisfaction guarantee cover?

Every service performed is backed by a full satisfaction guarantee. If the work does not meet your expectations, the company will return and address the issue. The goal is a problem fully resolved, not just a technician who showed up.

Do you offer sewer line and gas line services?

Yes. The team performs sewer line repair, replacement, and installation, as well as gas line services. These are jobs that require licensed expertise, and the technicians are equipped and trained to handle both safely.

How was Benjamin Franklin Plumbing ranked by Forbes?

Forbes named Benjamin Franklin Plumbing the Top Ranked Plumbing Company of 2024. This recognition reflects the brand's national standards for quality, customer service, and reliability, delivered locally by the Pompton Lakes team.

Hours of Operation

Open Now · Open 24 hours
Monday Today Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
72° Clear Butler
Mon 74° 59°
Tue 73° 59°
Wed 81° 59°
Thu 82° 64°
Fri 86° 66°
Sat 86° 62°
Sun 83° 65°

Get In Touch

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Map showing Benjamin Franklin Plumbing of Pompton Lakes Open in Maps
Open Now Open 24 hours
Call Us (973) 241-8518
Visit Website www.benjaminfranklinplumbing.com
Get Directions 309A Hamburg Turnpike, Butler, NJ 07405, USA
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